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Payment and Delivery

1) By Bank Transfer or EFT (Electronic Funds Transfer)
You can make a bank transfer to our Ziraat Bank accounts (USD)

2) With your credit cards through our site
You can make a single payment online with any Credit Card and Debit. For online payments, the amount will be debited from your credit card at the end of your order. In case of possible order cancellation or order cancelations due to stock problems, your credit card will be refunded within 3 business days.


3) Refund of Order Price
In case of cancellation of your orders for possible reasons; Colord Cosmetik Sanayi ve Ticaret Anonim Şirketi will refund the product price to your account and / or credit card within three business days. However, you must inform your bank account information and / or credit card information accurately and completely to our company's financial authorities.


4) Delivery
Your requests will be shipped free of charge from our Company Headquarters warehouse in Dubali to your address in your country, which you have specified in the order form, within 15 days from the order confirmation, with the shipping company we have made with your country.

5) Payment Tracking
If the system in question cannot perform the transaction due to any problem, our visitor is informed of this situation as a result of the payment page.
In case of any error at the specified address, the orderer is contacted regarding the order that cannot be delivered.
The validity of the e-mail address specified by our visitor is confirmed by an automatic e-mail sent following the transfer of the order.
We are as responsible for the realization of the delivery to the bank where we use the credit card system as the customer.

Please pay attention!
Open and check the packages that you think have been damaged during shipment in front of the company official you received. If you think that there is any damage to the product, do not take delivery of the product by keeping a report to the cargo company.
After the product is received, it is accepted that the cargo company has fully fulfilled its duty.